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FAQ


    Cashier

    How do I make a deposit to my account?


    How long does it take to process my deposit?


    How do I withdraw my winnings?


    What is the "pending withdraws" screen?


    I have made a Withdraw but have changed my mind. How do I cancel a Withdraw request?


    How can I follow up financial transaction operations?


    How much can I deposit to my Wild Jungle Casino balance?


    Is it safe to use my credit card at the Wild Jungle Casino?


    How do I obtain more credits in Play For Fun mode?



    NETELLER

    What is NETELLER?


    How do I deposit, withdraw, and transfer funds?


    How do I become Certified?


    How do I verify my bank account?


    Why was my withdrawal declined?


    Why was my credit card declined?


    How do I change the personal information in my NETELLER account?


    Why is my transfer to a merchant still pending?



    Games

    What kind of games does the Wild Jungle Casino offer?


    How can I be sure that the games are fair?


    How is the outcome of the games generated?


    How do I chat with other players?


    What are COMP points and how do I accumulate them?


    What is a Multiplayer or Private group table?


    While playing Black Jack in multiplayer, the dealer continued to play finishing the game before I placed my bet, what caused this?


    What happens if I am suddenly disconnected from the Internet while I play?


    What do I do if after placing a bet I suddenly change my mind. How do I remove the bet?


    Where can I find complete detailed instructions on the various games?


    How old do I have to be to play for real money?


    Am not sure what was the previous game round result. What do I do?


    Technical

    What do I have to do in order to play at the Wild Jungle Casino?


    How long does the download process take?


    What's the name of the downloaded setup program?


    Do I have to download every time I want to play?


    After downloading the software, what do I do next?


    What are the minimum system requirements?


    Can I use Wild Jungle Casino with a Mac computer?


    How do I use Wild Jungle Casino with AOL?


    What should I do if I receive a message 'Account not found. Please verify your account information and try again?


    What should I do if I can't find the Wild Jungle Casino icon on my desktop?




 
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